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Barwaaqo
The project is aligned with the World Bank Group Country Partnership Framework (CPF) for the Federal Republic of Somalia and Government of Somaliland discussed by the Board on September 25, 2018.
Barwaaqo project is proposed to help build the capacity of the government to provide water, agriculture and environment service to improve water access, strengthen sustainable livelihood and reduce vulnerabilities to extreme climate events.
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Suggestions, concerns and feedback are welcomed by the Barwaaqo project to improve its performance. These can be communicated to project staff or via 9292 or sent to: [email protected] , In the case of complaints relating to GBV these should be communicated immediately to 9292 or emailed to: [email protected]
All grievances will be treated confidentially, impartially and without retribution and can be submitted anonymously if required. GBV/SEAH complaints will be dealt with by the GBV Expert using a survivor centric approach. Grievances will be acknowledged within 7 days of receipt and resolved within 21 days including feedback to the complainant. Complaints can also be raised via [email protected] or www.worldbank.org/GRS